Introduction

Dataliction, LLC (“Dataliction,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and share your information. This Privacy Policy explains:

• What information we collect
• How we use and protect your information
• How information flows through our AI systems and integrations
• Your rights and choices
• Our practices related to SMS, AI, analytics, and automations
• How we comply with 10DLC carrier requirements

This Privacy Policy applies to information collected through our website, services, communications, and authorized integrations.

By accessing our website, interacting with our content, or using any of our Services – including AI tools, analytics dashboards, automations, or SMS programs – you agree to the terms of this Privacy Policy.

If you do not agree, you must discontinue use of our Services.

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Privacy Policy Consent

We collect information in four primary ways:

Examples include:

• Contact details (name, email, phone number, company, job title)
• Form submissions (demo requests, workshop registration, inquiries, downloads)
• Emails, calls, meetings, and messages with our team
• Survey responses, assessments, or intake questionnaires
• Files or documents you upload voluntarily in connection with business use of the Services 
• SMS opt-in data, help requests, and STOP/UNSUBSCRIBE messages

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Information We May Collect

When you visit our website or interact with our digital tools, we may collect:

• IP address, browser type, device type, pages viewed, time on site
• Cookies and tracking technologies (see Cookie Policy below)
• CRM analytics events, conversion actions, traffic behavior
• UTM parameters for marketing attribution
• Session data from AI tools, dashboards, or embedded widgets

We do not attempt to identify individuals from aggregated or anonymized analytics data.

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How Personal Information Is Collected

If you connect a system to Dataliction (e.g., CRM, Airtable, Twilio/VAPI, HubSpot):

• We may receive data necessary to perform the Service
• Data includes contact records, usage logs, business metrics, workflows, and identifiers
• API logs may include timestamps, request metadata, and system events

We do not access or integrate with a system except as authorized by you or your organization.

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Information from SMS Programs

To comply with 10DLC requirements, we collect:

• Mobile phone number
• Opt-in consent data (time, date, method)
• Messages sent and received
• STOP/HELP requests
• Message delivery metadata

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Anonymous Data Collection And Use

We use your information to:

Deliver and Improve Dataliction Services

• Provide analytics insights, dashboards, reports, and recommendations
• Operate and improve AI tools, automations, and voicebots
• Implement integrations or data pipelines
• Troubleshoot issues or optimize performance
• Deliver consulting, coaching, workshops, and strategic advisement as requested by you or your organization

Communicate With You

• Respond to inquiries or support requests
• Send updates, insights, newsletters, or event invitations
• Send transactional SMS messages (if you opt in)
• Provide account updates, workshop reminders, or onboarding information

You may opt out of non-transactional communications at any time.

Maintain Security & Compliance

• Detect misuse of AI tools or integrations
• Prevent fraud, unauthorized access, or abuse
• Meet U.S. 10DLC, CTIA, and carrier compliance obligations
• Comply with legal or regulatory requirements

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Use Of “Cookies”

Please refer to the Cookies & Tracking section of our Terms & Conditions.

We use cookies for:

• Website performance
• Analytics and usage insights
• Security and fraud prevention
• Personalization and retargeting

You may disable cookies in your browser, but certain features may not function properly.

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What Happens With The Information We Collect:

Dataliction does not sell your information.

Service Providers

Examples:

• Cloud hosting providers
• SMS carriers / Vonage
• CRM platforms
• Analytics and marketing tools
• AI service providers
• Payment processors
• Data processing partners

We do not share information with service providers except as necessary to perform services on our behalf. 

These providers are contractually required to protect your data.

Compliance, Legal & Safety

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful requests
• Protect against fraud, misuse, security threats, or harm

Business Transfers

If Dataliction undergoes a merger, acquisition, investment, or sale:

• Your information may be transferred
• You will receive notice if required by law

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Storage And Handling Of Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Consent and Transparency

We collect and store:

• Opt-in request
• Opt-in method
• Timestamp of consent
• Mobile number
• Message logs (delivery receipts, STOP/HELP requests)

These records are required by U.S. carriers to verify compliance.

STOP/HELP Requirements

When you text:

• STOP – you will no longer receive messages
• HELP – you will receive support contact details

SMS Message Frequency

Message frequency varies. Standard message and data rates may apply. 

• STOP – you will no longer receive messages
• HELP – you will receive support contact details

Data Retention for SMS

We retain SMS logs only as long as:

• Required for compliance
• Necessary to operate messaging programs
• Required by carrier rules
• Or until you request deletion (subject to legal retention needs)

Data Retention

We retain information only as long as necessary for:

• Delivering Services
• Meeting contractual obligations
• Complying with law
• Maintaining accurate business records
• Supporting AI/automation performance
• And as required by applicable customer agreements. 

You may request deletion as described below.

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You have the right to:

Depending on your location (e.g., CA, CO, VA), you may have the right to:

• Access your information
• Correct inaccuracies
• Request deletion
• Opt out of certain data uses
• Obtain a copy of your data
• Restrict certain processing

To exercise these rights, contact:

privacy@dataliction.com

We may require verification of your identity.

Dataliction’s services are intended for U.S.-based customers, and we do not represent compliance with the GDPR unless expressly agreed in writing. 

Children’s Privacy

Our services are not directed to children under 18.

We do not knowingly collect personal information from minors.

If we learn we have received such information, we will delete it.

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Changes To Policy

We may update this Privacy Policy from time to time.

When changes are made:

• We will update the “Last Updated” date
• We may also notify you via email or through the Services where appropriate. 

Continued use of the Site constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or your data rights, contact:

Dataliction, LLC

Website: www.dataliction.com 

Email: privacy@dataliction.com