It was not his roof, and he tore the whole thing off anyway.
In this episode of The Dataliction Podcast®, John Staub and Travis Hall talk with Bryan Eberson, founder and owner of Eberson Construction and Remodeling, a custom home builder working around Flagstaff and Sedona with a team of 20. Bryan is a fourth-generation contractor who runs his company on a chain that moves one direction: leadership to team, team to clients, clients back to the business. He explains why his company refuses to call itself a family, how he learns what his people actually want long before the one-year review, and what a 30, 60, 90 day window reveals that a performance plan never will. Then he walks through the garage build where a roof he did not contract went wrong, the month and the $10,000 he ate to make it right, and the referrals that followed.
Chapters:
00:00 A Roof That Was Not His Problem
00:18 Meet Bryan Eberson and Eberson Construction
01:06 Leadership First, Then People, Then Clients
02:41 Be Genuinely Curious
03:22 Team, Not Family
04:43 Knowing What Your People Actually Want
09:02 Grow or Die
11:08 When Trying Hard Is Not Working
12:47 Battle Scars and the Garage Build
14:14 Tearing Off the Whole Roof
16:56 Pivoting While You Scale
20:01 The 30, 60, 90 Day Test
24:02 Hiring for Core Values First
27:48 Chief Reminding Officers and the North Star
Links:
John Staub: / john-staub
Travis Hall: / travis-m-hall
Bryan Eberson: / bryan-eberson-7587a4298
Eberson Construction and Remodeling: https://ebersonconstruction.com
Book a free call with the Dataliction team: https://dataliction.com
The Dataliction Podcast—where data meets action. We break down analytics, share real-world stories, and give you the tools to turn your data into decisions that drive real growth. Follow us and keep the conversation going. Enjoy this episode? Leave a review and share it with someone who needs to hear it!